Breaking the Burnout Cycle for Small Business Success

Business ownership is often romanticized as a thrilling combo ride of passion, innovation, and drive where one can wear a hoodie and hang out playing video games all day while money magically flows into your bank account. But anyone in business knows the idea of the effortless hustle or business is about as untrue as being discovered on a street corner in Hollywood and becoming a blockbuster star the very next day.

Does it happen?

Occasionally.

But there are more stories of struggle and strife than instant riches. The reality for many business owners is a less glamorous one that can take a significant toll on mental health. A study by the University of California, Berkeley, found that a staggering 72% of entrepreneurs report experiencing mental health concerns, with 30% reporting lifetime depression. The weight of this statistic underscores the importance of addressing the mental health challenges faced by those at the helm of our businesses. And that begins by looking in the mirror.

The Hidden Cost of the Hustle

The entrepreneurial journey is fraught with unique stressors. Financial instability, long hours, social isolation, the pressure to succeed, and the fear of failure can create a breeding ground for anxiety, burnout, and depression. Many entrepreneurs fall into the trap of prioritizing their business over their well-being. Many believe that personal sacrifices are the price of success. Just one more hour, one more email, one more report is a mantra many of us are familiar with.

Add to that the disheartening stats of failed businesses and you understand why many business owners heady with initial excitement eventually cave to feelings of failure and inadequacy. Sadly, many feel alone when this happens. No one wants to admit their new undertaking is failing.

But those who struggle are not alone. Approximately 23.2% of businesses fail within their first year of operation. Around 48-50% of businesses fail within 5 years. About half of all new businesses do not survive to their 5th anniversary. Approximately 65% of businesses fail within 10 years so about two-thirds of businesses do not make it to 10 years.

Those stats alone can bring on anxiety.

But it’s important to recognize the early signs of burnout and mental health struggles. Ignoring them can have disastrous consequences for you and your business. It can lead to decreased productivity, poor decision-making, high employee turnover, and a toxic company culture. Moreover, mental health struggles can seep into personal relationships, further isolating you from the support you need.

Your local chamber of commerce is in tune with the struggles of business professionals. While your family and friend group may be able to support you emotionally, unless they have had the pressures of running a business, they may not understand what you’re going through.

How the Chamber of Commerce Can Help

Your local chamber of commerce is comprised of business pros too. They recognize the isolation and pressures faced by entrepreneurs. The organization is committed to providing resources and support to help you thrive. After all, a healthy business starts with a healthy leader. You set the tone for your organization.

Here are some chamber resources that can help you avoid burnout and navigate stress:

Networking Events: get to know other entrepreneurs and connect with your peers. Share experiences and build a support network. No one understands your struggles like other business pros.
Educational Trainings: The chamber’s educational events can take the stress out of management as you learn important skills to help with efficiencies and business solutions.
Special Requests: Your chamber can connect you with the type of professionals you need whether to help with expansion, business guidance, coaching, or support. They also know available services and resources specifically tailored to the mental health needs of entrepreneurs and business owners in your community.

Actionable Tips for Mental Well-Being

Being part of a group with common goals and experiences can help you minimize stress. There are other things you can do on your own as well.

Prioritize Self-Care: Even if you feel busy, make time for activities that nourish your mind and body like exercise, meditation, hobbies, or spending time with loved ones. Remember, you can't pour from an empty cup.
Set Boundaries: Establish clear boundaries between your work life and personal life. Set specific work hours, avoid checking emails after a certain time, and take regular breaks. Schedule a departure time from the office/business even if it means logging on later.
Build a Support Network: Surround yourself with people who understand the unique challenges you face. This could be fellow entrepreneurs, mentors, friends, or family. Don't be afraid to ask for help when you need it. Don’t know anyone who fits this bill? Ask your chamber to introduce you or attend a networking event and make some business friends.
Cultivate a Positive Company Culture: Your attitude toward work and stress sets the tone for your entire company. Encourage open communication about mental health, promote work-life balance, and celebrate successes. Remember stress often comes from the top and your employees will see how you’re handling it.
Seek Professional Help: If you're struggling with mental health issues, don't hesitate to seek professional help. A therapist can provide you with the tools and support you need to navigate challenges and build resilience.

Your mental health is an investment in your business’ greatest employee—you. It is not an expense. By prioritizing your emotional well-being, you're safeguarding your own health and setting your business up for long-term success as you are modeling the type of behavior that will make your company culture a more productive and happy one.

Christina Metcalf is a writer/ghostwriter who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She loves road trips, hates exclamation points, and is currently reading three books at once.

_______________________________________

Medium: @christinametcalf

Facebook: @tellyourstorygetemtalking

Instagram: @christinametcalfauthor

LinkedIn: @christinagsmith

< Older Post Newer Post >

How Real Stories Are Boosting Business Sales

March 31, 2025

Social media is filled with perfect lives—you don’t see the dirty dishes in the sink, or the tears shed. You see the wins and the brags. The same is true of many social media accounts for business. As business owners we want to show our best selves. Anything less is weak and unappealing. Or is it? Lately, something interesting is happening. The most effective posts aren’t the polished ones with perfect lighting or studio-level graphics. They’re the real, raw, behind-the-scenes moments that tell the true story of what it’s like to run a small business. From TikToks to Instagram Reels, business owners are discovering that authenticity—sharing the ups, the downs, and everything in between—helps them connect with customers in a meaningful way. You can adopt this new highly effective approach as well. Customers Crave Connection People aren’t just buying products anymore—they’re buying stories, values, and the people behind the brand. Today’s consumers want to know who they’re supporting. They want to see the human side of business, not just the highlight reel. That’s why honest storytelling is gaining so much traction. A short video about the time you overcame a setback, or a post about your “why” as a business owner, can do more than an ad ever could. It builds trust, invites engagement, and shows the passion behind the product. We’ve also seen a lot of these types of videos where businesses share how they’re bouncing back from hurricanes, brush fires, and floods. The rebuilds are inspiring and help keep customers in the know. Why Authenticity Works There are real benefits to showing up as your authentic self online: · It builds loyalty . When customers feel like they know you, they’re more likely to support you—especially during tough times. · It boosts engagement . Real stories spark conversation. They get shared, commented on, and remembered. · It sets you apart . Big brands can’t replicate your personal journey. That’s your advantage. · It creates emotional connection . And connection drives action, whether that’s a sale, a visit, or a referral. What Kinds of Stories Should You Share? You don’t need to be a professional storyteller or social media guru to do this well. In fact, the more natural and honest you are, the better. Just sound like you. Your best friend should read the post and remark, “That sounds like you.” Be vulnerable in a business savvy way. Here are a few ideas to get you started: · The moment you decided to start your business · A major obstacle you overcame and what you learned · A behind-the-scenes look at your day (the chaos and the wins) · A thank-you to your customers or team · A mistake you made—and how you bounced back · A natural disaster or other problem that required you to rebuild, restructure, or approach something in a different way One important note: vulnerability doesn’t mean oversharing. Keep your stories focused on what will resonate with your audience. Aim to inspire, relate, or educate, rather than just vent. Need Help Getting Started to Tell Your Story? Storytelling may sound simple but showing up on camera or figuring out what to say can be a hurdle. That’s where your Chamber of Commerce can help. Many chambers offer marketing lunch and learns, social media tips, or networking events where you can learn what’s working for other local businesses. Looking for guidance, tools, or even a platform to share your story more widely? Don’t hesitate to reach out to your chamber team. They’re here to support your growth—and amplify your voice in the community. Show the Journey—Not Just the Destination One of your most powerful marketing differentiation tools is already in your hands: your story. By showing the real human behind the business, you’re not just building a brand—you’re building a community of supporters who believe in what you do. So, the next time you go to post, remember: perfection isn’t the goal. Connection is. And often, all it takes is hitting “record” and speaking from the heart. ------------ Christina Metcalf is a writer and women’s speaker who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She is the author of The Glinda Principle , rediscovering the magic within. _______________________________________ Medium: @christinametcalf Facebook: @tellyourstorygetemtalking Instagram: @christinametcalfauthor LinkedIn: @christinagsmith

How to Win Over Customers with Emotional Marketing

March 24, 2025

There’s a Jeep commercial circulating right now that stars Harrison Ford talking about choices and how life doesn’t come with an owner’s manual. It’s one of those ads you watch the entire way through because it’s evocative and makes you feel something. You hardly even notice that they’re selling a vehicle, but you buy into the lifestyle presented, which is Jeep’s goal. Winning customers isn’t just about having a great product or service—it’s about making people feel something. The best brands don’t just sell; they connect, entertain, and even challenge their audiences. If you want to turn heads and build a loyal customer base, you don’t need to have Jeep’s ad spend. You can use these five powerful marketing techniques in your email, video, and social media campaigns. 1. Surprise Them with the Unexpected Have you ever seen a video of a ferocious gorilla cradling a stuffed animal? You notice it because it breaks the norm. It’s unexpected. Shocking or provocative marketing makes people stop scrolling and start talking. Use bold visuals, unexpected comparisons, or tackle an issue in a way no one else has. The key is to be tastefully disruptive—shocking for the right reasons, not just for controversy’s sake. Example: A coffee shop launches an ad/marketing campaign with the slogan, “Sleep is overrated.” The ad features people snoozing in unexpected places—like a boardroom or a wedding—only to wake up rejuvenated with a cup of their signature brew. It’s humorous, eye-catching, and reinforces the product’s value. 2. Align with What Matters to Customers More than ever, consumers—especially younger ones (hello, Gen Z)—want to support brands that align with their values. Whether it’s sustainability, diversity, or social justice, people are willing to pay more for companies that stand for something. Example: A fashion brand emphasizes its commitment to ethical manufacturing by showcasing the artisans who make their products, rather than just the clothes. The campaign highlights fair wages, sustainable materials, and real stories, making customers feel good about their purchases. Another example is a restaurant in Florida that printed on the first page of its menu that it pays the staff a living hourly wage with medical benefits as a reason for slightly higher dine-in prices. 3. Make Them Laugh Laughter is appreciated by most people and humor makes brands more relatable and memorable. If you can cause someone to chuckle (with you, not at you), they’re more likely to remember your business—and even share your content. Example: A bakery promotes its products with a campaign called “The Breakup Box”— designed for heartbreak recovery, featuring goodies decorated with phrases like “You were too good for them anyway.” It’s witty, shareable, and turns an everyday purchase into an experience. 4. Show What’s at Stake Fear-based marketing isn’t about scaring customers—it’s about showing them what they might lose if they don’t act. It works well for industries like insurance, cybersecurity, and health because it highlights risks people may not think about. Example: A cybersecurity company runs an ad featuring a business owner frantically calling IT after losing all their customer data to hackers. The tagline? “Hope is not a security plan.” It’s direct, powerful, and makes people think twice about their own vulnerabilities. 5. Tap into Nostalgia People love reminiscing about the past. Nostalgia creates an emotional connection, making your brand feel warm, familiar, and trustworthy. Whether it’s referencing pop culture, childhood experiences, or past trends, nostalgia-based marketing can be a powerful tool. Example: A toy store releases a campaign featuring classic ‘90s toys with the tagline “Some things never go out of style.” Parents who grew up in that era are instantly drawn in, eager to share a piece of their childhood with their own kids. Hollywood knows this power better than anyone. They came out with a movie based on that creepy cymbal-banging, drum playing monkey toy from the late ‘60s-‘70s. If you were a child then (or watched the movie Poltergeist), you know what I mean. Nostalgia is not always heartwarming, but it does make you feel something. The Winning Formula: Mix and Match The best marketing campaigns often blend these techniques. A campaign can be funny and nostalgic, or shocking and value-driven. The key is to know your audience and choose the right emotional trigger that will make them stop, think, and, most importantly, take action. (You’re still thinking about that monkey, aren’t you? That’s marketing power.) ------- Christina Metcalf is a writer and women’s speaker who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She is the author of The Glinda Principle , rediscovering the magic within. _______________________________________ Medium: @christinametcalf Facebook: @tellyourstorygetemtalking Instagram: @christinametcalfauthor LinkedIn: @christinagsmith

The Leadership Edge You’re Overlooking: Why Volunteering Pays Off

March 24, 2025

Volunteering builds leadership skills like empathy, strategy, and communication. Giving back enhances employee engagement, company culture, and your network. You don’t need extra time or money—start small, start now. Volunteering often opens doors to unexpected personal and professional growth. Leaders who volunteer are more fulfilled and connected to their communities. 604 words ~ 3 min read In today’s fast-paced business world, leaders are constantly searching for ways to grow—both personally and professionally. But there’s one path to growth that’s often overlooked: volunteering. Volunteering isn’t just about giving back; it’s a leadership accelerator that builds empathy, sharpens strategic thinking, and fosters stronger connections. And the best part? You don’t have to wait until you have “extra” time or resources to get started. Small actions today can lead to profound impacts tomorrow. The Case for Volunteering The personal benefits of volunteering are well-documented. People who volunteer report 27% higher levels of life satisfaction. They experience lower stress and greater emotional well-being ( CNCS ). For professionals and business leaders, the payoff is even greater: Volunteering develops empathy , an essential leadership trait. Serving on nonprofit boards or committees strengthens governance and decision-making skills . Community involvement expands your professional network and boosts your personal brand . Deloitte’s research highlights that employees who participate in workplace volunteer activities are 57% more likely to feel connected to their company’s culture and mission ( Deloitte Volunteerism Survey ). Start Small—But Start Now Many professionals put off volunteering, waiting for the “right” time—when they’re more successful, financially secure, or less busy. But if you wait for perfect conditions, you could be waiting forever. Here’s a simple three-step plan to get started within the next 30 days: Clarify your passion. What causes matter to you—education, health, economic development? Start with what resonates. Leverage your network. Ask colleagues or friends where they volunteer. You’ll be surprised by the connections and opportunities close by. Commit to one small action. Whether it’s one hour a month or lending your skills to a nonprofit’s strategic plan, start with what fits your life right now. What Happens Next May Surprise You Volunteering often leads to unexpected opportunities. You may start by helping at a local event and end up joining a nonprofit board. Or you might discover a passion that redefines your personal mission—or even sparks a career pivot. As Harry Kraemer, former CEO of Baxter International, shares in his leadership insights: “Start small, but be open to where volunteering takes you. Over time, you can grow into roles that allow you to make an even greater impact.” You’ll also become a stronger leader. Volunteering hones key leadership skills: listening, empathy, resilience, and decision-making in complex environments. These are the same traits that set successful business leaders apart. Lead by Example—And Create a Culture of Giving Back If you lead a team or a business, encouraging volunteerism can strengthen your entire organization. Companies that prioritize volunteering experience higher employee engagement, improved morale, and stronger ties to their communities. Consider these steps: Offer paid volunteer days or flexible schedules to encourage employees to give back. Partner with local nonprofits for company-wide volunteer initiatives. Recognize and celebrate volunteer efforts within your team. The Bottom Line Volunteering isn’t just the right thing to do—it’s a leadership strategy that pays dividends. You grow as a leader, build your network, and create lasting positive change. Why wait? Start today. Your future self—and your community—will thank you. Further Reading: Why Volunteering Can Be Great for Business – Harvard Business Review Empathy Is the Most Important Leadership Skill – Harvard Business Review --- The Leavenworth-Lansing Area Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike. The Chamber has been granted license to publish this content provided by Chamber Today, a service of ChamberThink Strategies LLC.

518 Shawnee St. Leavenworth, KS 66048